The World Service Office (WSO) provides a point of contact for members and prospective members, professionals and other interested parties through phone and email support. The paid staff at WSO coordinates publication, inventory, and distributes Conference approved literature and other fellowship related materials. The WSO also acts as a physical location for storage and access to fellowship and corporate records and archives.
“. . .It serves as a clearinghouse and exchange point for the wealth of AA (CEA‐HOW) experience accumulated over the years, coordinates a wide array of activities and services, and oversees the publication, all translations of, and distribution of AA (CEA‐HOW) Conference‐approved literature and service materials.”
‐‐The A.A. Service Manual, page 873